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Cancellation policy

Consumers (any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity, §13 BGB) have a statutory right of withdrawal as follows.



To exercise your right of withdrawal, you can use the model withdrawal form below.
Returns from Germany and Austria are free of charge with us. So that we can continue to offer you this service in the future, we would be grateful if you could observe the following instructions for your return.

Non-compliance with these instructions, however, has no effect whatsoever on your statutory rights, in particular your statutory right of withdrawal as well as your warranty rights.